We offer a 30 day return window from the date of delivery. Returns are accepted for both defective and non defective items.

Items must be unused and in original condition. To start a return, please contact us at info@strangeandtwisted.com with your order details and reason for the request.

In many cases, we may offer a replacement or refund without requiring the item to be returned. We may request photos or additional information to assess the issue before approving a return or refund.

If a return is required, customers are responsible for return shipping costs. Returns are processed by mail.

Refunds are issued to the original payment method once the request has been reviewed and approved.

We reserve the right to request a return or decline a refund if the request does not meet our policy conditions.

Please double-check your size and product details before placing your order.